Office Hours
We are open to serve you, answer questions or schedule an appointment during the following hours:
Monday–Thursday: 8:00a.m. – 1:00p.m.; 2:00p.m. – 5:00p.m.
Most Fridays: 8:00a.m. – 12:00p.m.
Our Mission Statement
We believe that children are precious gifts, and we treat them as such! Our welcoming, enthusiastic team is devoted to help keep your child’s smile healthy with superior dental care, all while having fun at the same time! It is our privilege to take care of those smiles you enjoy most!
PRACTICE PHILOSOPHY
It is such an honor to that you have chosen us as your dental family! We recognize the many decisions you make as a parent, and we recognize, appreciate, and respect the trust you have placed in us to care for your child.
At our office, you will find that we value honesty, and treatment is recommended only when necessary or beneficial. Communication is key, and we make sure that you are thoroughly informed about your child’s oral health and the treatment options available.
We are child advocates, and only have your child’s best interest at heart. We understand the importance of parent involvement of a child’s dental experience, and parents are encouraged to take part of our open door policy. Our goal is to educate parents with prevention tips so they can serve as our partners to optimize their child’s dental health in between visits!
We strive to make each visit a pleasant one, in hopes that your child will one day become a great adult dental patient! Thank you for giving us the opportunity to contribute to your child’s health and well-being!
Appointments
We accommodate our patients as much as possible when scheduling appointments, and have found that preschool children or those with extensive dental work do better early in the morning when they are well-rested. Some appointments may require the child to miss some school; however, dental appointments, by law, are medical in nature and are considered excused absences. With continued care, appointments during school can be kept to a minimum.
A 24-hour cancellation notice of your child(ren)’s appointment is respectfully requested. We understand that unforeseen events sometimes require missing an appointment, but we ask for your support as a courtesy to all of our patients. Broken appointments without 24-hour notice will result in an additional charge.
Insurance
Our office is committed to showing you how to maximize your insurance benefits. As a service to our patients, we will bill most insurance companies for provided service. Due to the complexities of insurance contracts, please be aware that every insurance group policy varies, and while we try to give the best possible estimate, we cannot guarantee exact coverage.
Your estimated patient portion must be paid at the time of service. We allot your insurance company 45 days to render payment; however, if payment from your insurance company is not received after 60 days of submission, you are responsible for the entire balance, paid-in-full. If a balance remains after insurance pays their portion of your child(ren)’s claim, you will receive a statement from our office.
Should you have concerns regarding a received statement, please do not hesitate calling or emailing to ask questions! Insurance co-payments are often very confusing, and we strive to further your insurance knowledge. Our well-trained administration staff are always pleased to answer questions you may have regarding your coverage.